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Brazilian aircraft maker Embraer has unveiled plans to ramp up its services offering by creating a new division focused on customer services and support.

Led by Johann Bordais, currently director of services and support for Embraer Commercial Aviation, the new division will begin operating in the first half of 2017 with a remit to develop support solutions for existing and future products and services, along with managing associated processes and resources.

The thinking behind the move appears to center on growth and integration, according to Paulo Cesar Silva, Embraer president and CEO. “The new business will bring together capabilities that are currently spread throughout different business areas to offer customers a broad portfolio of solutions,” he said. “We see an opportunity to expand and integrate services and support.”

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Boeing’s appointment of former GE executive Kevin McAllister as its new CEO of Commercial Airplanes marks the latest and most decisive step in its aftermarket evolution.

As head of GE Aviation Services since 2014, McAllister oversaw the engine manufacturer’s cash cow, and Boeing now wants him to mastermind rapid expansion of a new business unit, Boeing Global Services.

This unit will be headed by Stanley Deal, the former CEO of Boeing Commercial Services, which is to be rolled into Boeing Global Services along with Boeing’s defense and space support business.

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